Gone are the days of the personal shopper; meet the personal buyer. Each season, our team travels to the runways of New York and Paris not only to realize our store’s vision, but to buy specifically for our fashionable devotees. Reputation is key, and ours allows us access to some of the most exclusive brands and coveted pieces. Many of these are hand-picked and delivered straight to our clients without even hitting our floor. In short, we offer a selection and an experience that can’t be found anywhere else.
If there is anything we can do to make your experience better or if you have questions of any kind, please do not hesitate to reach out and let us know what we can do. Your feedback is very important to us. Call or text 843.724.6373, or chat with us on LiveChat to speak with a Stylist. We’re here Monday through Saturday from 10am-6pm EST, and Sunday from 12pm-5pm EST. If you prefer email, please contact us at firstname.lastname@example.org.
If you have questions about your online order, please call our Online Customer Service line at 800.469.8404.
Try on program
Try on your favorites in the comfort of your home. We send you a box of pieces you want to try, and you keep only what you love. Use the return label included in your box to send back what you don't want for FREE. We only charge you for what you keep. (Try on program is available pending credit approval and to customers in good standing.)
HERE'S HOW IT WORKS:
1. Add the items that you would like to try to your Cart as if you were going to purchase them. (There's no limit to the number of products!)
2. Once you're done, click the Cart button at the top right corner of any page.
3. Scroll down and click the "Save and Share Cart" button underneath the Check Out button.
4. A window will pop up that shows the items in your cart along with a link to share your cart. Simply click the blue Share Cart button and email it to email@example.com and a stylist will reply back to you ASAP!
Once you've received your box, just send back what you don't want to keep using the enclosed FedEx return label. Once your box returns to us, your stylist will contact you to confirm what you kept, and get permission to charge the credit card on file.
DON'T KNOW WHAT YOU WANT?
Don't worry! That's what we're here for! Just call/text us at 843.724.6373 or LiveChat us at the button on the bottom right, and a stylist will reach out to you ASAP to discuss your preferences!
SAME DAY DELIVERY
Live in Charleston? Get it the same day, Monday through Friday! Just follow the steps above! (Please share your Favorites before 2 PM to give us enough time to get it to you. Requests after 2 PM will be delivered on the next delivery day.)
Our products come directly from designers from all over the world. Our buyers travel to New York, London, Milan, and Paris four times a year for market appointments directly with designers at their showrooms, and to see their runway shows. We hand select each item that is ordered, and pride ourselves on choosing the most unique and hard-to-find pieces. Each item is 100% authentic and has been shipped to us directly from the designer.
We receive new shipments of products to our store every day. Each item is thoughtfully unpacked, photographed, and placed on our floor. We strive to have these new products added to our website within 24 hours of receipt. Our online inventory is supplied through our physical store location and is updated as quickly as technology allows, so what you see on our website is available physically in our store, and vice versa. Online orders are pulled from the floor immediately, but in the rare case that something sells at the same time in store, we will send you an email with suggested alternatives or details about special ordering the piece for you, and we are always happy to refund your card if neither of those options suit you.