SALES INTERN

Charleston, SC (314 King Street)

About Hampden
Hampden is a multi-brand boutique offering an ultra-curated selection of over 100 established and emerging luxury fashion labels along with a unique contemporary designer assortment of ready-to-wear, shoes, handbags, jewelry, and accessories. Situated on Charleston’s famous King Street, the 10,000 square foot flagship location is housed across three historic buildings that date back to 1878, making Hampden the largest storefront on the iconic street.

 With a focus on creating clean lines while providing an inviting atmosphere, the main spaces feature poured concrete floors, exposed original wood beam ceiling, and industrial fixtures to allow the clothing to hang against a clean backdrop that encourages discovery. The dressing rooms are outfitted in custom Rebecca Atwood wallpaper, along with plush carpeting to evoke a cozy, living room like setting.

Since opening the boutique in February 2007, Founder and CEO, Stacy Smallwood has been responsible for curating Hampden’s exceptional offering and exclusive collaborations, while ensuring unprecedented client service and quintessential southern hospitality for her loyal customers across the world. Each season she travels the world, discovering and seeking out new collections that inspire her, hand selecting each piece to proudly hang in Hampden.

Stacy’s keen eye and knack for identifying the “new guard” has attracted various RTW and Accessories brands such as Carolina Herrera, Christopher John Rogers, Co, Clergerie, Dorothee Schumacher, Isabel Marant, JW Anderson, Ganni, KHAITE, Kika Vargas, Lingua Franca, La Double J, Proenza Schouler, Plan C, Marni, Rachel Comey, Rosetta Getty, Sacai, Simone Rocha, STAND, Stella McCartney, Ulla Johnson, among many more.

About You
As Hampden's Sales Intern, you'll gain hands on experience within the fashion industry while communicating Hampden's brand values with insightful and passionate product knowledge. Driven, charismatic, highly collaborative and engaged, you're an integral part of the store team!

About The Internship
The Sales Intern is responsible for special projects that add value to the Hampden team and customer experience, as well as acting as an ambassador for Hampden standards in retail sales and luxury experiences. Projects within operations, merchandising, styling and client relationships will be yours to champion through problem solving, communicating, and sharing solutions.

Job Requirements

• Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for the team and the customer.
• Facilitate a seamless guest experience through hospitality, product knowledge and the passion that radiates from you.
• Prepare fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.
• Work collaboratively with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor to ensure customer experience is the first priority.
• Engage with product details, new product and replenishment, and upcoming events.
• Be knowledgeable on what's new and what's selling well.
• Promote the vision and culture of Hampden while being a champion for our designers.
• Resolve guest feedback and address issues, including guest escalations and urgent requests, helping to "make it right" for guests.
• Collaborate with team members to ensure an optimal guest experience that values guests' time and supports store operations.
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.
• Communicate inventory needs to support the business goal.
• Willing to move through a store for most of a shift to help guests and accomplish work
• Willing to work as part of a team and also complete work independently
• Willing to move boxes weighing up to 30 lbs
• Willing to work in an environment with bright lights and music
• 4 weekdays and 1 weekend is required, 9:30am-6:30pm

Qualifications and Experience

• Voracious learner
• Passionate about gaining experience with the goal of growing within the fashion industry
• Must be a leader in punctuality and attendance, adhering to scheduled shifts
• Builder of relationships with both customers and colleagues
• Clear, kind communicator

FAQ

• Compensation: hourly rate based on experience
• Perks: Discount on purchases, monthly clothing allotment
• Type of Hire: This is a full-time, in-person, non-exempt position. Remote work is not available for this position.

Hampden is an Equal Opportunity Employer. Hampden does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.