Careers - Personal Shopper Assistant

The Position

Hampden is seeking a dedicated and detail-oriented Personal Shopper Assistant to support Hampden’s Senior Personal Shopper. This role is an extension of the personal shopper position, focusing on the administrative side of the business while maintaining seamless communication with clients on behalf of the personal shopper.

This position is located at our store in downtown Charleston at 314 King Street, and is required to be in-person.

Key Responsibilities

ADMINISTRATIVE SUPPORT

  • Fulfill orders, make plans, and coordinate events
  • Stay on track with client information, eventually understanding each customer’s preferences and needs
  • Manage inventory and sales, understanding how priorities affect the business as a whole
  • Analyze and solve problems with a solution-oriented approach
  • Take ownership of daily responsibilities and volunteer to manage specific processes
  • Ensure all tasks are completed, communicating needs and confirming completion

CLIENT COMMUNICATION

  • Work and communicate with clients on behalf of personal shopper
  • Exercise mindful communication and maintain confidentiality
  • Ensure all tasks are completed, communicating needs and confirming completion
  • Create and maintain your own personal connections with the clients

BUSINESS OPERATIONS

  • Create and maintain your own personal connections with the clients
  • Adhere to stated processes and use provided communication tools
  • Provide thorough and thoughtful analysis of business operations
  • Communicate ideas to improve team performance and processes

EVENT AND APPOINTMENT PREPARATION

  • Prepare for events, appointments, and daily priorities
  • Stay knowledgeable about designers, trends, and upcoming events

The Ideal Candidate

ORGANIZATIONAL SKILLS

  • Highly organized and detail oriented
  • Able to focus on projects for extended periods and adapt to shifting priorities
  • Forward-thinking and proactive 

PERSONAL QUALITIES

  • Self-aware and able to manager distractions
  • Trustworthy and committed to confidentiality
  • Solution-oriented and emotionally balanced
  • Can communicate professionally
  • Willing to learn, grow, and receive feedback
  • Committed to making this role a priority and putting in hard work

WORK ETHIC

  • Ability to travel and work an intense schedule, including long days and early call times
  • Physically and mentally prepared for demanding work (able to lift 50 pounds)
  • Willing to adhere to store schedules and put in the necessary effort to succeed
  • Able to work Saturdays (this is non-negotiable--Tuesday through Saturday is the weekly schedule for this position)

PROFESSIONAL OUTLOOK

  • Understands their place in the organization as a vital team member
  • Committed to growing within the role and earning future opportunities
  • Able to take constructive criticism well and learn from small mistakes
  • Able to communicate needs and ideas for team and process improvement

Benefits

Pay will be commensurate to experience. This is a full-time position, therefore the candidate will be eligible for company benefits such as a retirement plan, health insurance, and additional voluntary benefits. 

Perks include generous discounts, special offers with brand partners, clothing allowance, and paid time off.

How to Apply

Please email your resume with a brief description of why you would be a great fit for the role to ivy@hampdenclothing.com