Careers

Hampden's mission is to empower others through fashion. Our values of Authenticity, Connection, and Gratitude not only guide us on how to show up for our clients, but also how we show up for our coworkers. We believe in supporting each other to be the best version of themselves, and honor each person's individual talents and perspectives. It is through each unique person on our team that our company will grow to the next level. 

CHIEF OPERATIONS OFFICER

Charleston, SC (314 King Street)

About Hampden
Hampden is a multi-brand boutique offering an ultra-curated selection of over 100 established and emerging luxury fashion labels along with a unique contemporary designer assortment of ready-to-wear, shoes, handbags, jewelry, and accessories. Situated on Charleston’s famous King Street, the 10,000 square foot flagship location is housed across three historic buildings that date back to 1878, making Hampden the largest storefront on the iconic street.

 With a focus on creating clean lines while providing an inviting atmosphere, the main spaces feature poured concrete floors, exposed original wood beam ceiling, and industrial fixtures to allow the clothing to hang against a clean backdrop that encourages discovery. The dressing rooms are outfitted in custom Rebecca Atwood wallpaper, along with plush carpeting to evoke a cozy, living room like setting.

Since opening the boutique in February 2007, Founder and CEO, Stacy Smallwood has been responsible for curating Hampden’s exceptional offering and exclusive collaborations, while ensuring unprecedented client service and quintessential southern hospitality for her loyal customers across the world. Each season she travels the world, discovering and seeking out new collections that inspire her, hand selecting each piece to proudly hang in Hampden.

Stacy’s keen eye and knack for identifying the “new guard” has attracted various RTW and Accessories brands such as Carolina Herrera, Christopher John Rogers, Co, Clergerie, Dorothee Schumacher, Isabel Marant, JW Anderson, Ganni, KHAITE, Kika Vargas, Lingua Franca, La Double J, Proenza Schouler, Plan C, Marni, Rachel Comey, Rosetta Getty, Sacai, Simone Rocha, STAND, Stella McCartney, Ulla Johnson, among many more.

About You
As the Chief Operations Officer, you have a passion shaping the direction of a growing luxury retail organization. You have a proven ability to increase revenue through your operations experience. You excel at motivating employees to adapt to change and optimizing their performance for maximum impact. You have an entrepreneurial spirit, and revel in the day-to-day details of running a business and managing people.

About The Role
The COO at Hampden is responsible for overseeing the sales team, the operations and distributions team, and the visuals of the floor. You are responsible for the day-to-day administration and operation of the business and the Hampden standard. The COO must be able to communicate across all departments.

  • Driver of change
  • Work with the owner, Stacy Smallwood, to determine direction of the company
  • Execute vision and values
  • Revise and implement policy
  • Motivate employees to adapt to change and encourage growth
  • Oversee day-to-day operations
  • Solicit feedback from all employees
  • Communicate leadership initiatives to all other employees
  • Optimize workflows for greater productivity
  • Performance management

Qualifications and Experience

  • At least 7 years experience of managing a luxury retail organization
  • Technologically-saavy
  • Proven ability to increase revenue
  • Excellent interpersonal skills
  • Entrepreneurial spirit
  • Business acumen
  • Analytical and problem-solving skills
  • Detail-oriented
  • Must be able to work weekends
  • Mac iOS

FAQ

  • Compensation: competitive salary based on experience
  • Benefits: Health benefits and retirement
  • Perks: Paid holidays, PTO, discount on purchases, monthly clothing allotment, one 10-class pass each month to The Works
  • Type of Hire: This is a full-time, in-person, exempt position. Remote work is not available for this position.

Hampden is an Equal Opportunity Employer. Hampden does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.