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Holiday Shipping Guide

We stand behind the quality and fit of all our products and always want to make sure that you're 100% satisfied with your purchase. We want you to love the pieces that you purchase from us forever! Our Return Policy varies depending on whether you purchased your item in store or online.

In Store Return Policy

Because you were able to touch and feel the item, as well as try it on for fit and size with the help of our stylists, we will accept returns and exchanges for store credit on regular price, unworn, unwashed, unaltered merchandise within 10 days of the purchase date. **Our return policy will be extended for full-price purchases made before December 25th 2018--items must be returned/exchanged by January 4th.**

Online Return Policy

We understand that returns and exchanges are sometimes necessary when shopping online. We will happily accept returns or exchanges on regular price, unworn, unwashed, unaltered merchandise within 14 days of the purchase date. **Our return policy will be extended for full-price purchases made before December 25th 2018--items must be returned/exchanged by January 4th.** All Sale Merchandise, Jewelry, Sunglasses, Swimsuits and Lingerie are FINAL SALE and not eligible for Free Returns/Exchanges. Merchandise must be received back in the store within 14 days of the purchase date.  Please do not use shoe boxes to ship footwear--footwear and shoe box must be shipped within a larger box. Footwear must include the original shoe box in its original condition, without postage labels. Please note that international returns are not eligible for free returns or exchanges. For international returns, the refund amount will reflect current conversion rates on the day of the refund.

All Sale Merchandise is FINAL SALE and not eligible for Free Returns/Exchanges.

If you have any questions or concerns, please feel free to email us at info@hampdenclothing.com or give us a call at 843.724.6373.

 

TO REQUEST A RETURN OR EXCHANGE

For domestic orders of regular price items, a complimentary FedEx return label will be included in your package. Please circle the item you wish to return on the invoice included in your package. If you wish to exchange it for another size, please note this anywhere on the invoice. Affix the FedEx label on the outside of the package, and call 1.800.GO.FEDEX or visit www.fedex.com to schedule a pickup, or drop it off at a FedEx location. Please feel free to email us at info@hampdenclothing.com, chat with us on LiveChat, or call/text us at 843.724.6373 for further assistance. 


 

INTERNATIONAL RETURNS OR EXCHANGES

If you placed an order with us from outside the United States, please email us at info@hampdenclothing.com to request a return or exchange. After your return or exchange is confirmed, please mail your package to: 
Hampden Clothing
Attn: Returns
314 King St.
Charleston, SC 29401

Please note that for international returns, the refund amount will reflect current conversion rates on the day of the refund.